Frequently Asked Questions

How do I login to buy?

At “Register Here” hyperlinks above and in the footer, M-F between 9:00 am – 12:00 pm CT when a team member is available to process your registration.  If your registration is received after 12:00 pm CT, it will be processed on the following business day. 

What is the shipping policy?

We ship throughout North America, typically via UPS.

What is the approximate lead time needed?

Approximately 2 to 4-week lead time (if a pattern is available).

What metals do you cast?

Aluminum and Brass (yellow and red).

What are the types of finishes?

Finishes vary. For example, we can provide a patina in different gradients.

Do you allow for custom orders?


Do you help with design of an order?

Yes. (See our request a quote page)

Can you ship overnight?

Yes, provided we have the product in stock and is ordered before 12:00 pm CT.

What finish on the memorial and house number plaques?

Standard background finish appears as a soft leather. Pebble, sand, or coral background finishes are also available with a graphics charge.